Terms & Conditions

Acceptance of rental conditions

These general charter terms and conditions regulate the rights and obligations of the lessee (referred to hereafter as the “Client”) and the lessor (referred to hereafter as the “charter company”). Sea Tours Istria is referred to hereafter as “SeaToursIstria” or ”web site.” The Client accepts all rental conditions in his name on behalf of his crew. By making the first payment as will be stated in the ‘Booking confirmation agreement’, the Client signals his agreement with all the regulations and conditions and acknowledges that making the first payment has the same significance as personal signature.

Obligations of the Charter company

The Charter company agrees to provide the Boat to the Client in full commission and in proper working order, with a full complement of equipment, inclusive of that required by the Specification on these pages. The boat must be in immaculate condition, with the water and fuel tanks filled. It should be delivered at the agreed time and with all necessary documentation. If, for any reason, the Charter company does not fulfill the afore mentioned conditions, the Client has a right to reimbursement for all days when he was unable to use the boat. Also, if it is impractical for the Charter company to place the reserved boat at the Client’s disposal at the agreed time and in the agreed place, the Charter company is obliged to ensure that a substitute boat is available with the same or better specification than the one reserved. If the Charter company is unable to provide a substitute boat, the Client has the right to cancel the contract and request reimbursement of the whole rental amount or part of the amount for those days when he was unable to use the boat. The Client has a right to reimbursement only of the paid rental amount. All other rights are excluded. If the boat or its equipment is damaged due to natural causes, the Client is obliged to contact the Charter company immediately. The Charter company is obliged to rectify any damage to the boat within 24 hours. In this instance, the Client has no right to any reimbursement.

Responsibilities of the client

If any gross negligence or reckless conduct in boat maneuvering have resulted in damage to a third party which is not covered by insurance, the Client is personally obliged to cover all material and legal costs that may result from such gross negligence or reckless conduct. The Client is responsible in particular where the boat is confiscated due to unlawful boat activity. In the case of damage and/or accident, the Client is obliged to make a note of events and to ask for written certification from the nearest Post Office, doctor or other authorized persons. The Client is also obliged to inform the Charter company of any such event. If the boat is lost, confiscated or an authorized party has forbidden its sailing, the Client is obliged to inform the Charter company and any other relevant authorized persons.

All damages to the underwater section caused by the Client’s gross negligence or reckless conduct will be repaired at the Client’s expense.

Boat Inspection

The lessee is required to return the boat to the Charter company at the agreed time and in the agreed location. The boat must be clean, undamaged and the fuel tanks must be full. If the Client does not return the boat to the Charter company at the correct time and in the correct location, the Client agrees to pay 300% of the daily rate for each day overdue, charged by the hour. Late return may be justified in the case of force majeure provided that the Client informs the Charter company immediately.

Crew

If the Client has chosen to hire any members of the crew (skipper, hostess, cook etc.), the Client is obliged to treat them well and with respectful manners.

Complaints

If the Client and his crew have any complaint during the boat chartering period, they should inform the Charter company and Sea Tours Istria about it who will endeavor to resolve any problems.

Only objections and complaints presented in written form during the boat inspection will be taken into consideration.